SERVICES

VISITOR AND PATIENT INFORMATION

Visitor

Manuhiri

Visiting hours

To enable staff to provide quality and professional service to you and other patients, please note the following restrictions regarding visiting times:

Area

Visiting Hours

Comment

Overnight

 
Ward 1, Ward 3, Ward 4, (surgical)

Ward 14 and Ward 16 (medical)

Ward 11 (maternity)

 
11am to 8pm.

 
11am to 8pm


11am to 8pm

 

 


Ward 15 Assessment and Rehabilitation Unit


2pm to 8pm

 

 


Ward 2: Children’s Ward


By discretion of the senior nurse.

One caregiver only after 8pm

 


Please ensure visiting children are supervised by an adult at all times.

 


One adult/caregiver (16yrs and over) can stay overnight.  

Please refer to ‘boarder sibling policy’


Special Care Baby Unit (SCBU)


11am to 1pm, then
3pm to 8pm

 


Only Parents and caregivers can visit before 11am and after 8pm.

Quiet time (no visiting) between 1pm and 3pm

 


Delivery Suite (D/S)


Visiting at the discretion of the senior midwife in charge

 


Intensive Care Unit (ICU)


10.30am to 2.30pm then 4pm to 8pm


Only 2 visitors per patient (includes children who visit).

Rest period for all patients between 2.30pm and 4pm.  

1 caregiver is permitted to stay for paediatric patients.

 


1 person only to stay by negotiation with Clinical Nurse Manager or Shift Coordinator.

Overnight stay only permitted for parents of children admitted to ICU and for critically ill and unstable patients


Coronary Care Unit (CCU)


11am to 1pm then 3pm to 8pm


1pm to 3pm patient rest period

 


Mental Health Unit


2pm to  5pm then 6:45pm - 8pm.

 

 


Unless special arrangements have been made with the nurse in charge of the ward, visitors are required to leave the hospital at 8.00pm. Please ask your visitors to respect the privacy and needs of other patients, particularly if you are sharing a room. We ask that visiting children be closely supervised by parents or guardians.
 

Visiting after hours

After 8.00pm your visitors will only be admitted into the hospital with the consent of the nursing staff caring for you. For security reasons after hours visitors will be asked their name, address, the name of the patient and the ward they wish to visit. Security officers are available in the evening to provide assistance to visitors.
 

Accommodation

Visitors may arrange accommodation on site. Please ask your nurse for further information.
 

Food, snacks and drinks

Visitors can buy food from the hospital cafeteria or Cafe Ritazza. Snacks and canned drinks are also available from the coin machines on the ground floor and lower ground floor.
 

Parking

Anyone wishing to park on-site at Whangarei Hospital will now have to pay a parking fee, Monday to Friday 8.30am – 5pm.

The first one (1) hour is free for the public. Weekends and after 5pm during the week is also free. Motorbikes and bicycles can park for free every day.

There are more than 311 ‘public only’ car parks for the public. Of the 311 public car parks there are 33 accessible (disability) parks. The main public car park is accessed via Maunu Road (near the main hospital entrance).

If you are visiting the Child Health Centre, Jim Carney Cancer Treatment Centre or Wheelchair Services you will access the public car parks via Hospital Road.

There is no fee to drive into the hospital site and drop someone off, as long as you leave within one hour.

Public parking is well signposted. Reserved staff only car parks will have a large blue number painted in the bay. Please do not park in staff only bays.

Click here for more information including exemptions and How to Pay 

Our Parking Administrator and the hospital security team are here to help. They will be patrolling the car parks and can also be found at the security desk adjacent to the main entrance

Call 0800 4 72757 (0800 4 PARKS) to contact the Parking Administrator.

 

Public toilets

Public toilets are located in the foyers to the main entrance, medical wing, mental health area, and lower ground floor corridor. A baby change table is located in the toilets in the main entrance foyers, medical wing foyer and in the Emergency Department waiting room.


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