Te Roopu Kimiora - Child and Adolescent Mental Health & Addictions Services

• Getting Help

• Our Service

• Who do we see

• The Team

• Accessing Support / Referral

• Resources

• Service Locations

• Feedback

Our Service

We are a secondary care mental health service seeing young people/ rangatahi aged 0-18 who have severe to moderate mental health concerns. 

We work closely alongside the young person and their whānau to achieve goals that are set collaboratively so they can live to their fullest potential.   

Phone us to get more information or see if you would be appropriate for our service on 0800 333 783. 

Who do we See

Children and adolescents with moderate to severe:

• Depression
• Anxiety, including Post traumatic stress
• ADHD (attention deficit hyperactivity
• disorder) with mental health concerns
• ASD (autistic spectrum
• disorder) with mental health concerns
• Eating disorders
• Suicidal thoughts and feelings
• Self-harm
• Associated drug and alcohol misuse. 

Our Team

We have a range of clinicians and work closely together as a team. 

Our clinicians consist of: 

• Registered health clinicians (e.g. nurses, social workers, occupational therapists, counsellors, psychologists and psychiatrists)
• Kaitakawaenga (Cultural Advisors)
• Youth Peer Support Workers

Getting Help

URGENT

Please be aware we are not a monitored service and cannot provide crisis intervention. If you need urgent help, please seek it now.  These numbers and websites only work if you’re in Aotearoa, New Zealand.

Emergency - phone: 111

• If you, or someone you know, is talking about suicide, is unsafe or in an emergency situation, please phone 111 now.
• Click here for helpful information on supporting someone who is in immediate risk of suicide.

Don’t wait.

If you need to talk to someone or feeling overwhelmed and hopeless, always remember to reach out to a trusted friend, family or whānau member - sharing our problems or feelings with others does help.

If you need to talk to someone right now, contact one of the following helplines:

Weekdays 8:30am - 4:00pm:  

• If you live in Whangarei/Kaipara, phone 0800 333 783
   
• If you live in the mid-north, phone 0800 643 647
   
• If you live in the Far-North, phone 09 408 2490
  

Weekends and afterhours:

• phone 0800 223 371
   

For more information on warning signs of suicide or guidance in how to help someone at risk of suicide go to this link – Help give hope –suicide is preventable.

Accessing Support / Referral

A referral can be made by:

• a child or young person
• parents or caregivers
• a GP
• the child’s or young person’s school
• other services they may be involved with.

This will then be screened by our team to establish if the referral is appropriate for our service or not.

Resources

Websites

• 1737
• Justathought.co.nz
• Anxiety NZ

Free Apps for Young People

• Click here for a list of apps available for download

Helplines

• Free call or text 1737 any time, 24 hours a day. You’ll get to talk to (or text with) a trained counsellor
• Lifeline - 0800 543 354 or text HELP (4357) for free, 24/7, confidential support – 24 hours a day, 7 days a week
• Mental Health Crisis Line – 0800223371
• Suicide Crisis Helpline – 0508 828 865 (0508 TAUTOKO)
• Youthline – 0800 376 633 or free text 234
• Kidsline – 0800 54 37 54 (for under 18s)
• What’s Up – 0800 942 8787 (for 5–18-year-olds and available 12pm–11pm weekdays and 3pm–11pm weekends. There is also an online chat available 3pm - 10pm, 7 days a week)
• Depression Helpline – 0800 111 757 or free text 4202 to talk to a trained counsellor
• OUTLine NZ – 0800 688 5463 for confidential telephone support
• Healthline – 0800 611 116 - to speak to a registered nurse
• Asian Helpline – 0800 862 342
• Samaritans Helpline - 0800 726 666

If it’s not urgent but you feel like you might need help with some health issues, your doctor is a great person to talk to.  Give them a call and make an appointment. They’re there to help.

Service Locations

Feedback

Click here if you have compliments, complaints and/or suggestions.

Your feedback is important to us. We want to be providing the best service possible and can only do this with your feedback. We are committed to working with you to resolve concerns you might have. 

Your Rights and Confidentiality

Our Values