Access your healthcare information

Free access to your personal healthcare information; whenever and wherever

Online patient portals are an easy, convenient, safe and secure way to access your key health information; anytime, anywhere.

Te Whatu Ora in Te Tai Tokerau Northland can send your hospital care documents (clinic letters and discharge summaries) to you via the Manage My Health portal.

To access your hospital care documents and notifications

• If you have an activated Manage My Health account through your GP, you will have access to your hospital care documents (clinic letters and discharge summaries) that have been issued since November 2023.
   
• If you don’t have a patient portal account through your GP, enquire with your GP if they offer Manage My Health.  If they do, simply ask to register and then activate your account.  This will also enable you to access your hospital care documents.
   
• If your GP uses another patient portal, such as Health 365 or ConnectMed, you can still have Manage My Health to view your hospital care documents. Next time you are at Whangārei Hospital, ask a reception staff member to register you with the Manage My Health hospital patient portal.
   
• If you are not enrolled with a GP, you can still have a Manage My Health account to view your hospital care documents. Next time you are at Whangārei Hospital, ask a reception staff member to register you with the Manage My Health hospital patient portal.

To access your primary care information

Simply ask at the reception of your GP or other community healthcare provider about registering for the patient portal they use (e.g. Manage My Health, Health 365 or ConnectMed) to give you online access to your health information such as:

• health conditions
• allergies
• prescriptions
• immunisations
• lab results
• clinician notes
• recall due dates
• hospital clinic letters, discharge summaries and referral updates, via the Manage My Health portal (details above)

Some also let you interact with your GP or community healthcare provider to:

• book appointments
• request repeat prescriptions
• message your GP

Check with your GP or community healthcare provider to find out what functions they offer.
 
 

Other key benefits patient portals provide include: 

• Access and share your health information with a hospital service or commuity healthcare provider outside of your home district or region or if you are overseas. 
   
• Retain access to your health information if you move to a new house or move to another district or region and/or enrol with a new GP or community healthcare provider.

More info:

Read more about patient portals on the Ministry of Health website:  Patient portals | Ministry of Health NZ

To request your past hospital care patient records (issued prior to November 2023):

These are available through our Release of Patient Information Service